MSpace Solutions
MSpace

Service Setup Wizard

Provide your interaction details and documents to instantly trigger your MSpace setup pipeline.

Step 1: Your Details

Please provide your contact information. We verify this to ensure secure communication.

Must be the same email you used to register your account.
Your OTP will be sent to your WhatsApp and Email. Not on WhatsApp? Check your inbox.

Step 2: Service Selection

Select the service you are providing requirements for.

Bulk SMS Requirements
  • Copy of Business Registration Certificate / Business Permit
  • Copy of KRA PIN
  • Duly filled and signed authorization letter.
  • One-time setup fee of KES 6500

Please adhere to guidelines for your Sender ID (max 11 chars, matched to business name, no special chars except space/hyphen/underscore).

USSD Requirements
Dedicated Shortcode Requirements
  • Business Registration / KRA PIN / Authorization Letter
  • Setup fee: KES 15,000 + VAT (Monthly: KES 15,000 + VAT)
Shared Shortcode Requirements
  • Business Registration / KRA PIN / Authorization Letter
  • Setup fee: KES 5,000 + VAT (Monthly: KES 2,500 + VAT)
Bulk Email Requirements
  • Business Registration / KRA PIN / Authorization Letter
  • Free Setup. Minimum purchase worth KES 5,000

No additional technical fields needed right now. Our team will contact you for SMTP credentials if required.

M-Pesa Integration Requirements
  • Business Registration / KRA PIN / Authorization Letter
  • Set-Up Fee KES 10,000 + VAT & Bulk SMS Account KES 6,500
  • Till Number or Paybill obtained directly from Safaricom
Survey (Short Code) Requirements
Survey (Phone Number) Requirements

Step 3: Document Uploads

You may upload supporting documents now or submit your application first and provide them later. (Max size: 5MB per file)

You may provide this later.
You may provide this later.
You may provide this later.
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